FAQ’s

Got questions? I got answers! Below are some of the most common questions we receive. If you don’t find what you’re looking for, feel free to contact me directly.

What is Meals by Jackquelyn?

Meals by Jackquelyn is a personalized meal delivery service offering nutritious, gourmet meals tailored to busy families and athletes in Oklahoma. I handle everything from meal prep to delivery, ensuring you get healthy, delicious meals without the hassle.

How does the ordering process work?

Simply choose your preferred meal plan, customize your order based on family size and dietary needs, and place your order online. I’ll prepare and deliver your meals directly to your door. Please place your order by Wednesday for Sunday delivery.

Can I customize my meal plan?

Yes! You can customize your meal plan to fit your family’s specific dietary needs, preferences, and schedule. Just let me know what you need, and I’ll make it happen.

What areas do you deliver to?

I currently deliver to families in Oklahoma City and surrounding areas. If you’re unsure if I deliver to your area, feel free to contact me for confirmation.

How fresh are the ingredients?

I use only the freshest, high-quality ingredients, sourced locally whenever possible. Your meals are prepared and delivered the same day, ensuring maximum freshness.

What are the delivery days and times?

Delivery days are typically on Sundays, but I can accommodate your schedule. We’ll coordinate the best time for you when you place your order.

Can I skip a week or cancel my plan?

Yes, you can skip a week or cancel your plan at any time. Just let me know in advance, and I’ll make the necessary adjustments.

How do I handle allergies or dietary restrictions?

When you place your order, you can specify any allergies or dietary restrictions. I take great care to accommodate these needs and ensure your meals are safe and delicious.

What is your pricing structure?

My pricing is based on the number of meals, family size, and meal plan type. There is also a surcharge for premium ingredients like beef and salmon. I offer transparent pricing that reflects the quality, convenience, and care that goes into every meal. For a detailed breakdown, visit our Pricing Transparency page.

Why are there surcharges for premium proteins like beef and salmon?

Meals that feature premium ingredients, such as beef or salmon, will incur an additional charge due to the higher market price of these items. The surcharge varies based on family size and ensures that you’re receiving high-quality meals without compromise. These surcharges help cover the cost of these premium ingredients while maintaining competitive pricing compared to restaurant options. Check our Pricing Transparency page for more details.

Why do protein pancakes cost more than regular pancakes?

Our protein pancakes are made with premium protein powder and offer significantly more nutritional value than regular pancakes. Each order includes 35-40 half-sized pancakes, with 47 grams of protein per serving. This makes our pancakes an excellent option for families with active lifestyles. For a full explanation of pricing, visit our Pancakes Pricing section.

Do you offer any discounts or promotions?

Yes! New customers get 10% off their first order. I also have a referral program where both you and your friend can save. Your friend will get 10% off their first order, and you’ll receive 15% off your next order for every successful referral. You can earn up to 3 referral discounts.